Success Story: Evan Warnock, Teacher to Customer Success
In this episode of the Classroom to Boardroom podcast, host Carrie Conover speaks with Evan Warnock, an academic success coach at Fev Tutor.
We discuss Evan's career transition from teaching to customer success, and how his skills as a teacher have translated to his current role. Evan shares his experience of leaving teaching, including the personal reasons that led to his decision, and the guilt he felt about leaving his students. We also dive into the importance of soft skills such as empathy and the ability to take feedback in customer success roles.
We also talk about the supportive community and valuable coursework offered by Classroom to Boardroom. The episode highlights the challenges and rewards of leaving the classroom and pursuing a career outside of education.
You’ll Learn:
Why some teachers look to leave teaching, and why it’s ok, as well as how to overcome the guilt you may experience when transitioning.
One successful transitioned teacher’s exact steps for making it out of the classroom.
How Classroom to Boardroom helped Evan learn all he needed to know about transitioning and customer success.
The hard and soft skills most important to a role in customer success.
A Look Into the Episode…
[02:50] Evan walks us through his journey from being a classroom teacher, to making the decision to leave, to working in customer success with an EdTech company.
[06:27] Experiencing guilt when leaving teaching and how to deal with the disillusionment of teaching if the profession isn’t what you thought it would be.
[10:08] The steps Evan took to make his lengthy transition out of the classroom.
[16:20] How Evan learned everything he needed to know about customer success with Classroom to Boardroom before he landed his first job.
[19:44] What hard and soft skills are crucial for a role in customer success?
[25:22] Evan’s three best tips for transitioning teachers and looking for customer success roles.
Review and Follow the Classroom to Boardroom Podcast
“Every single time I listen to Carrie Conover I feel that there is hope for educators to find an effective work-balanced life and the value we so desperately are seeking in the Ed tech world. Carrie is genuine and provides assistance in a non-judgmental zone where transitioning teachers feel respected, supported, and valued.”
Loving the podcast? Please consider rating the show on Apple Podcasts. Reviews help me find and support more transitioning educators just like you!
Don’t forget to follow! I’ll be adding a ton of episodes on EdTech news, glimpses into the teacher transition, succeeding in your new role and so much more that you won’t want to miss. Follow now!
Links Mentioned in the Episode
Other Ways to Enjoy
Download on Apple Podcasts | Listen on Spotify
